Join us for the next in APCO’s Summit Series: The Wellness & Workforce Summit
February 18-19, 2026 | Phoenix, AZ
11.5 CDEs available
This event builds on previous wellness and staffing summits to advance the conversation around workforce sustainability in public safety communications. The program will explore the full employee experience including recruitment, retention, culture, leadership, and wellness through innovative, practical, and evidence-based strategies. Sessions will move beyond traditional wellness approaches to examine an integrated framework for individual and organizational resilience. Public safety communications professionals will leave with tools to strengthen mental, physical, and organizational health, and to cultivate workplaces where people and agencies thrive.
Why Attend?
- Integrate wellness into organizational change – Understand the real impact of stress, trauma and burnout on your telecommunicators and gain proven strategies to protect your team, from peer support involvement to therapy dog programs.
- Transform your leadership approach – Go beyond incentives to uncover what truly drives retention. Learn how to build trust and accountability, apply proven leadership models, and create a culture where people thrive.
- Boost communication and team dynamics – Learn how to recognize behavioral patterns in your staff and how to use behavioral frameworks to improve decision making, create more constructive conversations across your ECC and build a more resilient workforce.
- Collaborate with peers shaping the future of the profession – Connect with forward-thinking leaders and colleagues through keynotes, panels, and interactive sessions designed to share real-world insights and actionable takeaways that strengthen both your people and your organization.


